- Main Box Office: (309) 434-2843
- Administrative Office: (309) 434-2840
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be retrieved by name or confirmation number
- On-site parking available
- Approximately 500 parking spaces
- Standard parking fee: $10 per vehicle
- Handicap parking near main entrance
- Street parking also available nearby
- Wheelchair accessible seating sections
- Companion seats available
- Located on multiple levels
- Must be purchased through special accommodations line
- No outside food or beverages
- Clear bag policy in effect
- No re-entry once exiting
- Professional cameras/recording devices prohibited
- Age restrictions may apply depending on event
- Children under 2 typically free on lap
- Children 3+ require full ticket
- Some events may have specific age recommendations
- Parental discretion advised for mature content events