Ben Elton

Refund Process: For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 5 days to receive your refund. If you made your booking at a Ticketmaster outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Did you know the Ticketmaster FAQ page lists answers to commonly asked questions and the latest event info? Add it to your bookmarks and stay on top of the latest news regarding your event. Visit www.ticketmaster.co.nz/help to visit the Ticketmaster FAQ page.
All Tickets are Mobile Ticket Only. Mobile Tickets are like Print-at-Home tickets but instead of having to print off the tickets yourself, you can just show the barcode on your mobile phone. It is the easiest way to access tickets to your events. For more information visit Ticketmaster.co.nz/mobileticket Child Policy: Children under 3 years of age will be admitted free of charge if they are seated on a Parent/ Caregiver's knee. Join Ben Elton live and in conversation with HG Nelson to celebrate the launch of What Have I Done? Not just a book, but a luminous career laid bare. Bring the stories to life in this unmissable event for fans of Saturday Live, Blackadder and The Young Ones

The Killarney Street Car Park operated by Wilson Parking is located next to the Bruce Mason Centre. Entry is off Killarney Street. For information please visit: http://www.wilsonparking.co.nz/go/wilson-carparks/auckland/killarney-street

All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs. Please communicate any special requirements regarding seats for wheelchair users when booking your tickets. Contact Ticketmaster on (09) 970 9711 or email customer.service@ticketmaster.co.nz If you require a wheelchair when arriving at the theatre or want to discuss anything related to your visit please phone Auckland Live on (09) 309 2677. For more information about accessibility at Auckland Live venues please visit www.aucklandlive.co.nz/accessibility

Smoking: The Bruce Mason Centre is a Non-Smoking Venue. Cameras: Photography and filming is usually not permitted during a show, but this can vary depending on the event. Please check the foyer signage when you arrive. For safety reasons, the use of selfie sticks is prohibited throughout our venues. Smoking and the use of e-cigarettes are prohibited in all Auckland Live Venues

Children Rules: We love it when parents and caregivers bring their kids to family events, but age restrictions, show suitability, and ticket prices may vary - so make sure you check the event information for each show on our website. Visit www.aucklandlive.co.nz/information-for-parents for more info.