***Please note, when you make a reservation at The Bluebird Cafe, you are agreeing to the following terms & conditions: • All ticket reservations are non-refundable. • Ticket reservations at The Bluebird Cafe are an agreement to pay the non-refundable cover charge and applicable taxes/fees and to meet the $12.00 per seat food and/or drink minimum. • If you are a “no show”, we reserve the right to charge your credit card for the $12.00 minimum for each seat in your reservation. • Ticket reservations are for your personal use. They are NOT transferrable and NOT for resale! We perform random I.D. checks and the name on the reservation must match the name on the I.D. • Please call (615-383-1461) or email (info@bluebirdcafe.com) to cancel your reservation AT LEAST 24 hours in advance. PLEASE NOTE if your reservations are for a Saturday or Sunday evening show, you need to cancel by 9:00 a.m. the Friday before or risk being charged. • Attendees are expected to show up by the start of the show for which they have tickets. Seats that are unclaimed once the show has started will be seated from the walk-up line. • Performers are subject to change. • Bar seats are only for customers 21 years of age or older. • Any guest under the age of 18 must be seated with a parent or guardian. • We require accessible seat requests to be made two weeks in advance of the show date for guaranteed accessible seats. If you made a reservation outside of that window using our online system, please call The Bluebird Cafe during office hours and we will do our best to accommodate your needs. Please know that if you reserved outside of the two week window, accessible seats are not guaranteed. • The Bluebird Cafe is a listening room. If you do not honor our SHHHH! policy (being quiet while the performers are on stage) you may be asked to leave. • No outside food and/or drink is allowed inside the venue. • Still photography is allowed, unless the artist requests otherwise. • RECORDING COPYRIGHTED MATERIAL (VIDEO OR AUDIO) IS PROHIBITED. • Parking is limited. We suggest for ticket holders to use rideshare apps such as Uber or Lyft for your visit, if possible. For those wanting to park, we have a small lot directly in front of the cafe and a larger gravel lot behind the cafe. To access our gravel lot, please use the alley entrance on Hillsboro Pike next to AT&T. Please do not utilize our neighbors’ parking lots, as they enforce towing and do NOT park at AT&T. All guests must enter and check in through our main entrance on Hillsboro Pike. • For the safety and comfort of all our guests, Bluebird Cafe management has the right to refuse service to anyone who is aggressive, hostile or appears to be intoxicated.

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