Concerts by Candlelight

Refund Process: For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 5 days to receive your refund. If you made your booking at a Ticketmaster outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Did you know the Ticketmaster FAQ page lists answers to commonly asked questions and the latest event info? Add it to your bookmarks and stay on top of the latest news regarding your event. Visit www.ticketmaster.co.nz/help to visit the Ticketmaster FAQ page.
All Tickets are Mobile Ticket Only. Mobile Tickets are like Print-at-Home tickets but instead of having to print off the tickets yourself, you can just show the barcode on your mobile phone. It is the easiest way to access tickets to your events. For more information visit Ticketmaster.co.nz/mobileticket Please note: There is no elevator in the Opera House and access to the Dress Circle and Gallery are via stairs. The Gallery may be unsuitable for patrons with accessibility requirements or experience vertigo. For further information, please contact us on 04 916 1205. Child Policy: This event is recommended for ages 10 years and over Calling all Coldplay fans... you've been waiting for Something Just Like This! The Music Of Coldplay By Candlelight is coming to The Opera House, Wellington.

We recommend you give yourself plenty of time to find a car park prior to your show. There is convenient street parking nearby as well as several car parking areas close to the venue. For more information please visit https://www.parkopedia.co.nz/parking/locations/the_opera_house_manners_street_wellington_new_zealand_rbsm15j76hc

Please communicate any special requirements regarding seats for wheelchair users when booking your tickets. Contact Ticketmaster on (09) 970 9711 or email customer.service@ticketmaster.co.nz Please note as The Opera House is an historic venue, there is no elevator access. Access to the Dress Circle is via two flights of stairs Access to the Gallery is via an additional six flights of stairs. Some seats may be at steep level and may not be suitable for patrons who experience vertigo.

Our staff and patrons safety is our top priority, and we follow all official health guidelines. All patrons will be required to sign in for contract tracing purposes.

Children Rules: Children Supervision: Children under the age of 14 must be supervised by a responsible adult while on the premises.