- Main Box Office: (815) 962-6300
- Ticket Sales: (815) 226-5000
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Electronic and printed confirmation needed
- On-site parking lot available
- Street parking in downtown Rockford
- Nearby public parking garages
- Typical parking fee: $5-$10 per event
- Accessible parking spots near main entrance
- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seating available
- Assistive listening devices provided
- Located on multiple levels with elevator access
- No outside food or beverages
- No large bags or backpacks
- Professional cameras and recording devices prohibited
- Age restrictions may apply per event
- All patrons require a ticket
- Children under 2 typically free on lap
- Children 3+ usually require full-price ticket
- Some events may have specific age recommendations
- Parental discretion advised for mature content shows