- Main Box Office: (815) 722-5970
- General Inquiries: (815) 722-5976
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets must be claimed at least 30 minutes prior to event
- On-site parking lot available
- Free parking for ticket holders
- Handicap parking spaces near main entrance
- Street parking also available in surrounding area
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or drinks
- No large bags or backpacks
- Photography/recording prohibited during performances
- Must be 18+ for certain events or have parental accompaniment
- Children under 12 must be accompanied by adult
- Age restrictions vary by specific event
- Some shows may have minimum age requirements
- Infant/toddler policies depend on individual performance type