- Main Office: +49 (0)991 3090-0
- Ticket Hotline: +49 (0)991 3090-44
- Available at main ticket counter
- Valid government-issued photo ID required
- Pickup minimum 60 minutes before event start
- Unclaimed tickets may be resold 30 minutes prior to event
- On-site parking available
- Designated parking lot adjacent to venue
- Approximately 150 parking spaces
- Wheelchair accessible parking near entrance
- Parking fees may apply during large events
- Wheelchair accessible seating areas
- Companion seats available
- Elevator access to all levels
- Designated spaces with clear sightlines
- Advanced reservation recommended for accessibility needs
- No outside food or beverages
- No smoking inside venue
- Photography/recording may be restricted
- Arrive 30 minutes before event start
- Dress code varies by event type
- Children under 6 typically not admitted
- Age restrictions depend on specific event
- Children must have valid ticket
- Accompanying adult required for minors
- Some events offer family/reduced pricing