- +49 234 510 2020
- Main office contact during business hours
- Tickets can be collected at front desk
- Bring reservation confirmation
- Valid photo ID required
- Available 30 minutes before show time
- On-site parking available
- Dedicated visitor parking lot
- Wheelchair accessible parking spaces
- Street parking options nearby
- Parking fees may apply
- Wheelchair accessible areas
- Designated spaces for mobility-impaired visitors
- Companion seats available
- Ground floor entrance
- Audio description services for some shows
- No food or drinks in planetarium
- Silence mobile phones
- Photography without flash permitted
- Arrive 15 minutes before showtime
- Age recommendations for specific shows
- Children under 6 not recommended for regular shows
- Special family and children's programs available
- Child ticket pricing differs from adult rates
- Parental supervision required for minors