• Main Box Office: (865) 215-2500
• Administrative Office: (865) 215-2375
• Located at main box office entrance
• Valid photo ID required for pickup
• Can be retrieved 1 hour before event start time
• Purchased tickets held until 30 minutes before event
• On-site parking lot available
• Approximate 500 parking spaces
• Standard rate: $10 per vehicle
• Handicap parking near main entrance
• Street parking also available in surrounding areas
• Wheelchair accessible seating in multiple sections
• Companion seats available next to wheelchair spaces
• Elevator access to all levels
• ADA compliant restrooms
• Assistive listening devices available upon request
• No outside food or beverages
• No recording devices during performances
• All patrons require a ticket, including infants
• Professional cameras prohibited
• Mobile phones must be silenced
• Children 3 and older require a ticket
• Lap seats for children under 3 may be permitted for some events
• Parental discretion advised for mature performances
• No children under 5 for classical/formal concerts