Keyshia Cole

Under 14s must be accompanied by an adult over 18. A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled.
Buyers will receive an email approximately three days prior to the show date with VIP details, sent to the email address submitted at time of purchase. One More Time VIP, the artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer. All packages and package contents are non-transferable; no refunds or exchanges; all sales are final. Package elements are subject to change at any time without notice. VIP merchandise will ship directly to customers. Please note that items may arrive after the show. VIP purchasers will receive a separate email sent closer to the performance date with instructions on how to redeem their merchandise items through the One More Time VIP redemption site. If you have any questions regarding your VIP package elements, please contact info@onemoretimevip.com

Box office: 0844 581 1331

Collect from the venue on the day of the event. Take credit card, photo ID and Ticketmaster reference number with you.

Arena Birmingham has on site parking, which can be booked directly on Arena Birmingham's website.

The arena offers excellent facilities for clients with disabilities. They produce a fact sheet that includes help with parking, seating, medical problems, visual alternatives, hearing assistance, wheelchair loan etc. Clients in need of such information and to make a purchase,please contact the Box office on 0800 640 5001,who will be more than happy to help.

No video cameras or recording devices are allowed. Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. (i.e. 14yrs and over can come into the building on their own with a valid ticket). Please check the venue website for event specific restrictions.