- Main reception: +420 266 121 111
- Ticket office: +420 266 121 123
- Event information: +420 266 121 101
- Located at main entrance ticket desk
- Bring valid ID matching ticket purchase
- Arrive minimum 45 minutes before event start
- Electronic ticket confirmation required
- Group reservations must be collected together
- Dedicated venue parking lot
- Capacity for approximately 300 vehicles
- Underground parking available
- Rates: Approximately 200-300 CZK per event
- Disabled parking spaces near main entrance
- Wheelchair accessible areas
- Companion seats available
- Elevators to all levels
- Clearly marked accessible routes
- Advanced booking recommended for special needs
- No outside food or beverages
- No professional cameras without permission
- Bags subject to security check
- No smoking inside venue
- Age restrictions may apply depending on event
- Children under 6 typically not admitted
- Age restrictions vary by event type
- Children's tickets often discounted
- Accompanied by adult required for minors
- Some family-friendly events have specific child policies