- Main Office: +49 (0)911 / 231-7070
- Ticket Hotline: +49 (0)911 / 231-7080
- Located at main entrance ticket counter
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Advance reservation recommended
- On-site parking available
- Nearby public parking garages
- Disabled parking spaces near main entrance
- Public transportation recommended
- Tram and bus stops within 200 meters
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- Advanced reservation for accessible seating required
- No outside food or beverages
- No smoking inside venue
- Photography/recording may be restricted
- Bags and large items must be checked
- Arrive 30 minutes before event start
- Age restrictions vary by event
- Children under 6 generally not admitted
- Recommended age limits posted per performance
- Infant/child ticket policies differ by event type