- Main Box Office: (972) 744-4650
- Administrative Office: (972) 744-4600
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be retrieved by original purchaser or authorized representative
- Free on-site parking
- Dedicated parking lots surrounding the venue
- Handicap parking spaces available near main entrance
- Well-lit and monitored parking areas
- Wheelchair accessible seating in multiple sections
- Companion seats available next to accessible spaces
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Late seating during performance may be restricted
- No smoking anywhere on premises
- Children under 5 generally not recommended for most performances
- All attendees, regardless of age, must have a ticket
- Some family-friendly shows have specific age guidelines
- Babes-in-arms policy varies by specific event