Buy Tickets on
- Main Box Office: +52 (81) 8363-8000
- Customer Service: +52 (81) 8363-8001
- Located at main entrance of Arena Monterrey
- Valid photo ID required for pickup
- Tickets can be collected 1 hour before event start
- Reservation name or confirmation number mandatory
- On-site parking available
- Covered parking areas
- Approximate capacity: 2,500 vehicles
- Parking fees range: 100-200 Mexican Pesos
- Accessible parking spaces near main entrance
- Designated wheelchair spaces on ground and mezzanine levels
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available
- Staff trained to assist guests with disabilities
- No outside food or drinks
- Bags subject to search
- No weapons allowed
- No professional cameras without media credentials
- Valid government-issued ID required for entry
- No re-entry policy
- Children under 3 years: Free entry with accompanying adult
- Children 3-12 years: Ticket required
- Recommended age limits vary by event type
- Parental guidance suggested for certain performances
- Ear protection recommended for young children at loud events
