- Main Box Office: (269) 387-2300
- Administrative Office: (269) 387-6222
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be retrieved by primary ticket purchaser
- On-site parking lot available
- Free parking for patrons
- Handicapped parking spaces near main entrance
- Additional street parking in nearby Western Michigan University campus areas
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Sign language interpretation available for select performances
- No outside food or beverages
- Photography and recording prohibited during performances
- Late seating during performance intervals
- Business casual attire recommended
- Doors typically open 45 minutes before show time
- Children 3 years and older permitted
- Children under 3 not recommended for most performances
- Some family-friendly shows have specific age guidelines
- Children must have own ticket for most events