Over 16s Only. A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled.
The cardholder will be required to sign for the tickets so please take the credit card and the Ticketmaster reference number to enable collection. If you have any queries regarding this then please contact the customer services department.
2000 free parking spaces on-site. PLEASE NOTE for Red Bull Soapbox Race there is no on-site parking and we suggest using public transport.
The venue is very accessible for disabled patrons with appropriate ramps and WC facilities. Guide dogs are permitted and on-site guide dog care is also available.
No bags larger than A4 in size are allowed inside the Palace on live music held in the Great Hall RESTRICTED ITEMS The following items will not be permitted on-site: • Alcohol • Illegal substances • anything that could reasonably considered for use as a weapon • Nitrous Oxide and legal highs • food and drink • Excessive quantities of cigarettes (ie more than for personal consumption) • Large chains and studded bracelets • Glass of any kind, including perfume and cologne bottles, beer bottles, jars or drinking vessels • Portable laser equipment and pens • Megaphones / Sound systems / Air horns • Spray cans • Fireworks / Sparklers / Flares • Animals (with the exception of assistance dogs) • Unofficial tabards or hi vis jackets • Professional camera or video equipment • Bicycles • Chairs and stools (including fold up chairs and stools) • Only medication in its original packaging will be permitted into the venue. Any items confiscated will not be available for collection on exit and will be destroyed.
Age restrictions may apply depending on the event. Please check event details.