- Main Office: +86 10 6464 9999
- Ticket Hotline: +86 10 6464 9888
- Located at main entrance ticket booth
- Bring valid ID and booking confirmation
- Open 1.5 hours before event start time
- Must collect tickets 30 minutes before event
- Underground parking available
- Capacity for approximately 300 vehicles
- Parking fee: 10-20 CNY per hour
- Disabled parking near main entrance
- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- Assistance staff on duty during events
- No outside food or drinks
- No professional cameras without permission
- Security screening at entrance
- No smoking inside venue
- Bags subject to inspection
- Children under 12 must be accompanied by adult
- Height under 1.2m typically require accompanying ticket
- Some events may have specific age restrictions