- Main Switchboard: +971 4 440 8777
- Box Office: +971 4 440 8900
- Pickup available at main box office
- Valid government ID required
- Tickets must be collected minimum 1 hour before performance
- Electronic ticket confirmation needed
- Underground parking available
- Validated parking for ticket holders
- Parking rates: 20 AED per hour
- Disabled parking spaces near main entrance
- Valet parking service offered
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- Advanced booking recommended for special needs
- No outside food or drinks
- Professional photography/recording prohibited
- Smart casual dress code
- Late arrivals may be seated at venue discretion
- Mobile phones must be silenced
- Children under 5 not recommended
- Children 6-12 must be accompanied by adult
- Age restrictions vary by performance
- Booster seats available upon request