- Main Office: +359 2 489 0100
- Ticket Information: +359 2 489 0101
- Located at main entrance
- Bring photo ID
- Reservation/confirmation number required
- Pickup available 1 hour before event start
- On-site parking available
- Capacity for approximately 300 vehicles
- Parking fee: 5 BGN per entry
- Disabled parking near main entrance
- Designated wheelchair sections
- Companion seats adjacent to wheelchair spaces
- Elevators to different levels
- Accessible restrooms
- No outside food or drinks
- No professional cameras without permission
- No weapons
- Valid ID required for age-restricted events
- No smoking inside venue
- Children under 3: Free with accompanying adult
- Children 3-12: Reduced ticket prices
- Unaccompanied minors not permitted
- Age restrictions may vary by event type
