Will call is located in the lobby of the theater and the Box Office is open 2 hours prior to show time. Once tickets are purchased, they can be picked up at any time between box office hours or 2 hours prior to show time.
Parking is across the railroad tracks in the municipal lot, the meters there are free after 6 pm. Or they can pay to park at the multi-level parking garage on the corner of Dean and Palisades Avenue one block south of the theater. Patrons should not park in either the Palisades Court Shopping Center or Bennett Studios parking. The theater is not responsible if you park in their spots and your car gets towed.
Only the main floor is accessible to patrons using wheelchairs. For people who have trouble getting in and out of our seats, we have handicapped accessible seating in the orchestra that have arms that move up and down. In order to make your experience at the Bergen Performing Arts Center more enjoyable, infrared hearing systems are available free of charge from a House Manager in the Lobby.
The bergenPAC is a non-smoking facility. Smoking is permitted outside of the building. Cell phones must be turned off or switched to vibration mode. No photography or recording devices of any kind are allowed in the theater.
All children over the age of 12 months must have their own ticket even if they will be sitting on your lap. There are no discounts for ticket purchases for children.