- Main Box Office: +1 (519) 672-9100
- General Inquiries: +1 (519) 672-1142
- Located at main entrance box office
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start
- Can be retrieved by original ticket purchaser or authorized representative
- On-site parking available
- Nearby municipal parking lots
- Handicap parking spaces near main entrance
- Average parking rate: $10-$15 per event
- Street parking in surrounding downtown area
- Wheelchair accessible seating sections
- Companion seats available
- Elevator access to multiple levels
- Special accommodations for hearing and visually impaired patrons
- ADA compliant facilities
- No outside food or beverages
- Bags subject to search
- No professional cameras without media credentials
- No weapons
- Must have valid ticket for entry
- No re-entry policy
- Children under 2 typically free on lap
- Children 2-12 require ticket for most events
- Recommended age limits vary by event type
- Parental discretion advised for mature content shows
- Some events may have specific age restrictions
