- Main Contact: +49 (0)40 3501310
- Box Office: +49 (0)40 35013150
- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Arrive minimum 45 minutes before event start time
- Limited on-site parking available
- Street parking in surrounding Altona district
- Nearby public parking garages
- Recommended to use public transportation
- Wheelchair accessible areas
- Designated spaces on ground level
- Companion seats available
- Advanced reservation recommended
- No outside food or drinks
- Valid ticket required for entry
- No re-entry policy
- Bags subject to security check
- Smoking only in designated areas
- Age restrictions vary by event
- Typically 16+ for concerts
- Under 14 must be accompanied by adult
- Specific event guidelines may differ
