- Main office: +49 40 357 666 0
- Ticket hotline: +49 40 357 666 22
- Located at main entrance
- Valid photo ID required for ticket pickup
- Arrive minimum 30 minutes before concert start
- Electronic ticket scanning available
- Underground parking garage adjacent to venue
- Limited spaces available
- Rates: €3-5 per hour
- Public transportation recommended
- Wheelchair accessible spaces on multiple levels
- Companion seats available
- Elevator access to all concert hall levels
- Advanced reservation recommended for accessibility needs
- No food or drinks inside concert hall
- Silent electronic devices
- Business casual attire suggested
- Photography/recording prohibited during performances
- Late entry may be restricted
- Children 6+ generally welcome
- Recommended for concerts 8 years and older
- Youth ticket prices available
- Some family/children's concerts specifically programmed