- Main Office: +49 (0) 591 9152 0
- Ticket Hotline: +49 (0) 591 9152 222
- Located at main entrance ticket counter
- Valid government-issued photo ID required
- Pickup available 1 hour before event start
- Unclaimed tickets released 30 minutes before event
- On-site parking available
- Capacity for approximately 500 vehicles
- Parking fee: €5 per vehicle
- Disabled parking near main entrance
- Shuttle services during large events
- Wheelchair spaces available
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Clear pathways for mobility assistance
- Advanced reservation recommended
- No outside food or drinks
- No smoking inside venue
- Valid ticket required for entry
- Bags subject to security check
- Professional cameras prohibited
- Respectful behavior expected
- Children under 6: Free with accompanying adult
- Children 6-12: Reduced ticket price
- Unaccompanied minors not permitted
- Recommended age limits vary by event type
