- Main venue: +55 11 3723-6000
- Box office: +55 11 3723-6010
- Located at main entrance box office
- Valid government-issued photo ID required
- Reservation name must match identification
- Pickup available 1 hour before event start time
- Dedicated venue parking lot available
- Approximate capacity: 300 vehicles
- Parking fee: R$30-R$50 depending on event
- Valet service typically offered for major events
- Wheelchair accessible sections on ground level
- Companion seats available for disabled guests
- Elevator access to all levels
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- No professional cameras without media credentials
- Age restrictions may apply based on event type
- Mandatory temperature check and mask wearing during pandemic periods
- Children under 12 must be accompanied by adult
- Some events 16+ or 18+ age restrictions
- Infant/child ticket policies vary by specific event
- Recommended to check individual event details
