- Main Office: +44 1462 434691
- Event Booking: +44 1462 434261
- Located at main reception desk
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Tickets can be collected by authorized representative with prior written consent
- Limited on-street parking on Brand Street
- Public car park within 200 meters
- Disabled parking spaces available near main entrance
- Some evening events may have restricted parking
- Wheelchair accessible ground floor
- Designated wheelchair spaces in main hall
- Companion seats available
- Accessible restrooms
- Hearing loop system installed
- No outside food or drinks
- No smoking on premises
- Appropriate attire required
- Photography may be restricted during certain events
- Respect historical building regulations
- Children under 12 must be accompanied by adult
- Some events have specific age restrictions
- Family-friendly events clearly marked
- Babes in arms welcome at discretion of event organizer