- +49 2151 4900-0
- General Information Hotline
- Box Office Direct Line
- Available at main entrance ticket counter
- Valid photo ID required for pickup
- Tickets can be collected 1 hour before event start
- Digital ticket options also available
- On-site parking lot available
- Street parking in surrounding area
- Disabled parking spots near main entrance
- Parking fee may apply during events
- Public parking garage within walking distance
- Wheelchair accessible venues
- Designated spaces for mobility-impaired guests
- Companion/assistant seats available
- Advanced booking recommended for accessible seating
- No outside food or drinks
- No smoking inside venue
- Photography/recording typically prohibited during performances
- Arrive at least 30 minutes before event start
- Age restrictions may apply depending on event
- Child-friendly performances have specific age recommendations
- Children under 6 generally not permitted for evening performances
- Matinee shows often more child-oriented
- Reduced pricing for children/youth available
- Parental guidance suggested for certain events
