- Main Box Office: (202) 888-0055
- General Inquiries: (202) 888-0050
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before show time
- Tickets can be claimed up to 30 minutes after event start time
- Street parking available
- Nearby public parking garages within 2-3 blocks
- Metro accessibility via U Street/African-American Civil War Memorial/Cardozo station
- Limited on-site parking not guaranteed
- ADA compliant venue
- Wheelchair accessible areas on main floor
- Companion seats available
- Must be requested in advance through box office
- No outside food or beverages
- Valid ID required for age-restricted events
- No recording or photography during performances
- Small bags/purses permitted
- Clear bag policy in effect for larger events
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Specific age guidelines announced per performance
