- Main Box Office: +971 4 XXX XXXX
- Customer Service: +971 4 XXX XXXX
- Ticket pickup available with valid ID
- Must be collected 1 hour before performance
- Original booking confirmation required
- Identification must match ticket purchase name
- Mall of The Emirates Parking Available
- Validated parking for theatre ticket holders
- First 2 hours complimentary
- Additional parking charges apply after initial free period
- Disabled parking spaces near main entrance
- Wheelchair accessible sections
- Companion seats available
- Advance reservation recommended
- Assistance available upon request
- Clear sightlines for mobility-impaired guests
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Late seating at management discretion
- No refunds or exchanges without prior approval
- Children under 5 not recommended
- Children 5-12 must be accompanied by adult
- Recommended age varies by performance type
- Booster seats available upon request
- Parental guidance advised for certain shows
