- Main Box Office: +49 (0)441 219-8000
- Administrative Office: +49 (0)441 219-8001
- Located at main theatre entrance
- Reservation pickup available 1 hour before performance
- Valid photo ID required for ticket collection
- Digital ticket scanning system in place
- Underground parking garage adjacent to theatre
- Limited street parking nearby
- Disabled parking spaces available at theatre entrance
- Parking fees apply
- Wheelchair accessible spaces on ground and first levels
- Companion seats available next to accessible areas
- Elevators to all performance levels
- Advanced booking recommended for accessible seating
- No photography during performances
- No outside food or drinks
- Smart casual dress code recommended
- Late arrivals may be seated at intermission
- Children over 6 years welcome
- Booster seats available for children
- Family-friendly performances on select dates
- Discounted children's tickets for certain shows
