- Main Box Office: (704) 372-1000
- Facility Management: (704) 335-2775
- Located at main box office entrance
- Valid photo ID required for pickup
- Typically opens 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking available
- Parking fees may vary by event
- Dedicated handicap parking near main entrance
- Recommended to arrive 45-60 minutes before event for parking
- Wheelchair accessible sections
- Companion seating available
- Elevator access to multiple levels
- Assistive listening devices upon request
- No outside food or beverages
- No professional cameras or recording equipment
- All patrons require a ticket, including children
- No smoking inside venue
- Bags subject to search
- Children under 2 typically not permitted
- Age restrictions vary by specific event
- Children must have own ticket for most performances
- Recommended age minimums depend on event type
