- Main Box Office: +49 201 81 22 00
- Administrative Office: +49 201 81 22 211
- Pickup available at main box office
- Valid photo ID required
- Tickets can be collected up to 30 minutes before performance
- Online ticket confirmation must be presented
- Underground parking garage on-site
- Wheelchair accessible parking spaces
- Limited street parking available
- Public parking lots within 200 meters
- Parking fees apply
- Designated wheelchair spaces on ground level
- Companion seats available
- Accessible restrooms
- Elevator access to all levels
- Advanced booking recommended for accessible seating
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late arrivals may be seated at intermission
- Mobile phones must be silenced
- Children 6+ welcome with valid ticket
- Children under 6 generally not permitted
- Family/youth concerts have specific age recommendations
- Booster seats available upon request
