- Box Office: (604) 665-3050
- General Inquiries: (604) 873-4022
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before performance start
- Must be picked up at least 15 minutes prior to show time
- On-site parking available
- Street parking in surrounding downtown Vancouver area
- Nearby public parking lots
- Some metered street parking
- Wheelchair accessible parking spaces
- Designated wheelchair spaces on main floor
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Step-free entrance and pathways
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating during performance intervals
- Recommended to arrive 30 minutes early
- Cell phones must be silenced
- Children 5 and older generally permitted
- Babes-in-arms policy varies by performance
- Recommended age limits depend on show content
- Parental discretion advised
- Some shows have specific age restrictions