- Main Line: (216) 420-2000
- Box Office: (216) 420-2020
- Located at main entrance near box office
- Valid photo ID required for ticket pickup
- Opens 2 hours before event start time
- Online or phone ticket purchases can be retrieved
- Multiple nearby parking garages
- Official venue parking starts at $20
- Accessible parking available near main entrance
- Street parking in downtown Cleveland also an option
- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats available
- Assistance available at guest services
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- Valid ticket required for entry
- No re-entry once exited
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Recommended age limits vary by event type
- Parental guidance suggested for certain performances
