- Main Reception: +49 621 181-90
- Ticket Hotline: +49 621 181-9100
- Located at main entrance ticket booth
- Valid photo ID required
- Pickup available 1 hour before event start
- Reserved tickets held for 30 minutes after event begins
- Multi-level parking garage on-site
- Capacity for 1,200 vehicles
- Disabled parking spaces near main entrance
- Parking fees vary by event
- Wheelchair accessible areas on multiple levels
- Companion seats available
- Elevator access to all seating tiers
- Clear sightlines and designated spaces
- No outside food or drinks
- No professional cameras without permission
- Bags must pass security check
- No weapons or dangerous items
- Smoking prohibited inside venue
- Children under 6 generally not admitted
- Children 6-12 require adult supervision
- Some events may have specific age restrictions
- Proof of age might be required
