- Main Box Office: +1 (613) 947-7000
- Administrative Office: +1 (613) 947-7510
- Located at main box office
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be held up to 30 minutes before show time
- On-site underground parking available
- Limited street parking in downtown Ottawa
- Nearby public parking garages
- Rates vary: approximately $10-$20 per event
- Wheelchair accessible spaces
- Companion seats available
- Assistive listening devices
- Elevators and ramps throughout venue
- Located on multiple levels with clear sightlines
- No outside food or beverages
- Photography/recording typically prohibited during performances
- Business casual attire recommended
- Late seating at discretion of ushers
- No refunds or exchanges without special circumstances
- Recommended age varies by performance
- Children under 5 generally not admitted
- Mature performances have strict age restrictions
- Booster seats available upon request
- Family-friendly shows have specific guidelines
