- Main Box Office: +52 33 3030 0500
- Administrative Office: +52 33 3030 0501
- Available day of performance
- Must present original ticket confirmation
- Valid government-issued photo ID required
- Pick-up starts 1 hour before show time
- On-site parking available
- Secured parking lot
- Approximate cost: 50-100 Mexican Pesos
- Limited spaces, recommended to arrive early
- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- Reserved spaces near main entrance
- Advanced reservation recommended
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Late seating during performance intervals only
- No refunds or exchanges
- Children under 5 not recommended
- Children 6-12 must be accompanied by adult
- Age-appropriate show restrictions apply
- Booster seats available upon request
