- Main Box Office: (815) 544-4343
- Administrative Office: (815) 544-4300
- Available for all ticketed events
- Photo ID required for pickup
- Can be collected 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-street parking available
- Municipal parking lot within 1 block
- Limited free parking after 5pm
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- No outside food or beverages
- No recording devices during performances
- Smart casual attire recommended
- No late seating during performances
- Children 5 and older welcome
- Children under 5 not recommended for evening shows
- Matinee performances often more family-friendly
- Booster seats available upon request
