- Main Box Office: (256) 564-7888
- General Venue Inquiries: (256) 564-7800
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before event start time
- Tickets must be purchased under same name as ID
- On-site parking available
- Complimentary parking for most events
- Designated accessible parking near venue entrance
- Rideshare drop-off/pickup zone provided
- Wheelchair accessible areas in multiple sections
- Companion seating available
- Assistive listening devices provided
- Service animal friendly
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- Must be 18+ for certain events
- Children under 2 typically free (lap seating)
- Children 3-12 require ticket for most shows
- Parental discretion advised for mature content events
- Age restrictions may vary by specific performance
