- Main Box Office: (619) 235-0804
- Administrative Office: (619) 235-2000
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before event start time
- Electronic ticket printouts also accepted
- On-site parking available
- Nearby street parking
- Dedicated event parking lots within Embarcadero Marina Park
- Rates vary by event ($10-$25 typical)
- Carpooling recommended during peak events
- Wheelchair accessible seating available
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices provided
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- No professional cameras without media credentials
- Bags subject to search
- Appropriate attire required
- No smoking on premises
- Children 3 and under typically not permitted
- Children 4-12 require adult supervision
- Some family-friendly concerts may have different age guidelines
- Recommended age limits vary by performance type
