- Main Contact: (830) 606-9788
- Event Information: (830) 964-3800
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Can be retrieved by original ticket purchaser or authorized representative
- On-site parking available
- Parking fee: Typically $10-$20 per vehicle
- Multiple parking lots with designated areas
- Recommended to arrive early for best parking spots
- ADA compliant seating areas
- Wheelchair accessible zones
- Companion seating available
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Valid ID required for alcoholic purchases
- No re-entry policy
- Bags subject to search
- Recommended to check specific event guidelines
- Age restrictions vary by event
- Most concerts 18+ or 21+
- Children under 10 typically require accompanying adult
- Some family-friendly events may have different guidelines
