- Main Reception: +49 40 428 986 200
- Ticket Office: +49 40 428 986 250
- Available at main ticket counter
- Reservation ID or booking confirmation required
- Valid photo ID recommended
- Pick-up until 30 minutes before show time
- Limited on-site parking available
- Nearby public parking garages
- Street parking with metered zones
- Recommended to use public transportation
- Wheelchair accessible planetarium
- Designated spaces for mobility-impaired visitors
- Assistive listening devices available
- Ground floor entry with ramps
- No food or drinks in planetarium
- Photography without flash permitted
- Quiet behavior required during shows
- No pets allowed except service animals
- Children under 6 not recommended
- Child tickets available for ages 6-16
- Family-friendly shows offered
- Supervised children welcome