- Main office: +49 69 212-40990
- Ticket hotline: +49 69 212-40991
- Located at main entrance box office
- Must present original booking confirmation
- Valid government-issued photo ID required
- Tickets can be collected 1 hour before event start time
- On-site parking available
- Designated parking lot with approximately 300 spaces
- Parking fees: €5-€8 depending on event
- Disabled parking spots near main entrance
- Wheelchair accessible venues
- Designated spaces for mobility-impaired guests
- Companion seats available
- Advance notification recommended for special accommodations
- No outside food or beverages
- No professional photography without permission
- Bags and large items must be checked at coat check
- Smoking prohibited inside venue
- Alcohol consumption restricted to designated areas
- Age restrictions vary by event
- Children under 6 typically not permitted
- Some family-friendly events have specific child pricing
- Children must have valid ticket
- Parental supervision required for minors